Stakeholder Management
TNS is the Global leader in customer stakeholder management research, helping clients to understand and actively manage their company’s relationships with their many unique audiences: customers, employees, distributors, shareholders and the general public.
More than 1,500 companies, including 59 of the Fortune Top 100, have used TRI*M to manage their stakeholder relationships in over 100 countries.
Stay competitive with stakeholder management
TNS understands that stakeholder management is not a luxury but a necessity of staying competitive. We provide our clients with quick, clear, strategic insights and unparalleled benchmarks that help them select the right priorities to fix the right things.
We help our clients achieve sustainable, profitable growth by measuring stakeholder experiences, managing internal resources to optimize business performance, and monitoring the market for the impact. This approach provides precise and actionable findings.
TNS provides the understanding you need to align and optimize your stakeholder relationships to enrich business performance. We identify the impact of all key touch points of stakeholder interaction with your organization. We can help you optimize your company's processes, products, and services to deliver superior power to the market.
Optimize your stakeholder relationships
Manage customer relationships profitably
TNS TRI*M™ – helps you achieve sustainable, profitable growth by measuring customer experiences, managing internal resources to optimize business performance, and monitoring market impact.
TNS Conversion Model™ – helps you quantify your market, category, or product in terms of use commitment and non-user attraction.
Visit global Conversion Model website
Employee Insights: Understand employee perspectives and measure engagement
TNS facilitates employee engagement and fosters commitment and engagement across your organization to achieve a higher level of business performance:
• Greater customer satisfaction
• Heightened workforce productivity
• Bolstered leadership effectiveness
• Improved top employee retention
• Increased bottom line results
Visit Employee Insights website
Manage corporate reputation
TNS provides you with tools you need to maximize your good name:
• Understand your reputation assets and vulnerabilities
• Gain consistent metrics across all stakeholders
• Obtain data-based guidance for strategic planning
• Identify benchmarks for measurement over time
