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Dollars and Sense Interview Series: The New Realities of IT Spending in Financial Services
Don Ryan
July 2nd, 2009
This Research Brief is one of a series of in-depth analyses sponsored by the TNS Global Technology Sector in North America. Each year TNS conducts on-going research with both business and consumer technology users and decision makers. A recent interview with Jan Verplancke, CIO, Group Head Technology and Operations Standard Chartered Bank, highlighted the fundamental changes that are taking place in international financial institutions. This interview was conducted as part of TNS's Thought Leadership program, developed to gauge the global IT market on spending, branding and customer satisfaction through the eyes of leading IT executives. The following outlines some of the key points that Mr. Verplancke discussed with Don Ryan, VP of Technology at TNS. Bottom Line Summary
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